Comprehensive Site Care and Maintenance
SitePlan is what keeps your website running smoothly 24/7. For a monthly rate, you get friendly customer service, technical support, reliable website hosting, SSL (https) encryption, daily backups, virus and spam protection, necessary updates to the RealAgentHub CMS and more.
SitePlan CORE
SitePlan PLUS
MONTHLY FEE
$89/mo
10% Off if Paid Annually
SitePlan CORE Includes:
Up to 30 Minutes of Creative and Development Updates per Month
All Monthly Updates, Customer Service, Technical Support, Website Hosting, Email Hosting and Security Features Listed Below
*Does not include a subscription to IDX Broker.
MONTHLY FEE
$129/mo
10% Off if Paid Annually
SitePlan PLUS Includes:
Includes Subscription to IDX Broker for MLS-Powered Results
Up to 2 Hours of Creative and Development Updates per Month
All Monthly Updates, Customer Service, Technical Support, Website Hosting, Email Hosting and Security Features Listed Below
SitePlan is Required for a Minimum of One Year
Complete SitePlan Feature List
SitePlan is reliable, safe, secure and future-proofs your site for years to come.
Monthly Updates
Creative & Development Updates
Both SitePlan packages include a specific amount of time for updates per month performed by RealAgentHub’s design or development teams. Additional update requests after the allocated time is available, are charged at our regular hourly rate.
So what is considered an ‘update’? An update is a support request to make a change on your website like adding a page, inserting an image, or an event. An error or bug request is when you ask us to fix a that is broken on the site and are handled without reducing your bank of update hours.
Although you have complete access to manage your site, the RealAgentHub team is always available to help enhance or manage your site.
Creative Update Examples
- Creating New Homepage Features
- Creating Online Graphics to Support an Event
Development Update Examples
- Adding a New Page
- Changing the Navigation of Your Site
RealAgentHub Toolset Updates
The RealAgentHub Development Team is constantly creating enhancements and new features. As a RealAgentHub SitePlan member, you will receive all of these improvements for free. Updates to RealAgentHub are performed monthly, and won’t interfere with your site performance.
CMS Updates
Our platform is always evolving, so it is important that the core of each RealAgentHub site is kept up to date with the latest patches and fixes to ensure your site is always secure and running smoothly. These updates are performed monthly, and will never interrupt your site’s up time.
Customer Service
We’re available from 9am to 5pm CST on Monday to Friday via support system, phone and email. You will always reach a friendly, professional customer service expert. Our team will quickly connect you to the right department (sales, support, billing, design, etc.) or answer your questions to help you get on with your day.
If run into an emergency with your site, whether it is after hours or not, we will escalate your request, and quickly respond. We want you to have peace of mind when choosing RealAgentHub and SitePlan.
Technical Support
Unlimited technical support await from the team that built your website from the ground up!
We believe in building websites perfectly from the get go, which helps to minimize problems later down the line. But our motto is expect the unexpected. With SitePlan, we’re here to help when the unexpected happens.
Website Hosting
FEATURES
Media Hosting for Video and Audio Files
Up to 50GB per account.
Additional storage available.
Daily Backups
Fast Loading Speeds
Internally Cache Pages for Extra Speed
Content Delivery Network Available
Hosting that Excels
Our hosting speeds are lightning fast, with tight security and excellent site support. Backups are created daily, making site recovery a snap. The backbone of our hosting service is optimized specifically to suit our RealAgentHub Toolset.
Reliability
With up time rates of 99%, our hosting is not only fast, it is reliable. Count on your site always being accessible.
Daily Backups
Your site is backed up daily, and with our one-button restore functionality, it is a snap to reinstate a previous site version.
Security & Protection
At RealAgentHub, we have adopted a series of security best practices to keep your data and site safe.
SSL Comes Standard with Every RealAgentHub Site
Every RealAgentHub site comes with an SSL certificate installed, providing a layer of protection intended for money transactions. Our sites come standard with this layer, keeping everything from your registrations to prayers requests to pastoral care requests from prying eyes.
Bullet Proof Security Measures
RealAgentHub sites are scanned regularly for malware and other malicious programs. In the event that your site is infected, it will be immediately cleaned and resolved.
Strong Password Enforcement
Create complex passwords. It’s one of the best things you can do as far as web security. We go to great lengths to ensure that our clients use strong passwords.
Limited Login Attempts
Brute force attacks are some of the most common ways that attackers gain access to a WordPress site. We protect against this both at the site and server level; multiple failed attempts means malicious users can never get inside.
Intelligent IP Blocking
Intelligent IP blocking on our security systems detects intruders and blocks them across all RealAgentHub sites within seconds. So your site’s protected from hackers before they even try to attack your site.